Terms and Conditions
Effective Date: November 1, 2024
Website: Ruliarams.in
Business Name: M/s Pt. Rulia Ram & Sons
Contact Email: Support@Ruliarams.in
Business Address: Bartan Farosh Khada Danda Potala Marg, Road, Harish Chander Marg, Dharamshala, Himachal Pradesh 176215

Welcome to Ruliarams.in. These Terms and Conditions ("Terms") govern your access and use of our website. By using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Overview and Acceptance of Terms

By accessing and using Ruliarams.in ("Website") owned and operated by M/s Pt. Rulia Ram & Sons ("we," "our," or "us"), you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue your use of the Website immediately.

2. Scope of Service

Ruliarams.in offers products in various categories, including kitchen utensils, hardware, dog and horse items, building materials, agriculture tools, and pipe fittings for homemakers and household utility buyers. We strive to ensure that all product descriptions, images, pricing, and availability are accurate; however, we do not guarantee the accuracy or completeness of any information.

3. Account Registration

To purchase products, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payments

4.1 Order Acceptance

When you place an order, you agree to purchase products according to these Terms. We reserve the right to accept or reject any order for any reason, including product availability, inaccuracies, or errors in pricing or product information.

4.2 Pricing and Payment

Prices for all products are displayed on the Website. We reserve the right to change prices at any time without prior notice. Payment must be completed at the time of purchase, and we accept various payment methods, including digital wallets and bank transfers.

4.3 Order Cancellations

We may cancel an order at our discretion in cases such as suspected fraud, incorrect pricing, or insufficient stock. If your order is canceled, you will be notified via email, and a full refund will be processed.

5. Shipping and Delivery

We aim to deliver products within the estimated delivery times displayed on our Website. However, delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances beyond our control. We are not liable for delivery delays but will do our best to ensure prompt service.

6. Returns and Refunds

We accept returns within [30 days] of delivery if the product is unused, undamaged, and in its original packaging. To initiate a return, please contact us at Support@Ruliarams.in. Refunds will be processed within [14 days] of receiving the returned product. Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part.

7. Intellectual Property Rights

All content on the Website, including text, images, logos, and product descriptions, is owned by M/s Pt. Rulia Ram & Sons or licensed to us. You may not copy, reproduce, distribute, or modify any content without our prior written consent.

8. User Conduct

You agree not to engage in any activity that could harm or interfere with the functionality of the Website or infringe on the rights of others. Prohibited conduct includes, but is not limited to:

  • Posting or transmitting harmful or malicious content
  • Attempting unauthorized access to the Website or other users’ accounts
  • Engaging in any illegal or fraudulent activity

Violation of these Terms may result in termination of your access to the Website and possible legal action.

9. Limitation of Liability

To the maximum extent permitted by law, M/s Pt. Rulia Ram & Sons shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Website or purchase of products. Our liability is limited to the amount paid for the specific product purchased.

10. Warranty Disclaimer

All products are sold "as is" and "as available." We disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the products will meet your expectations or that they will be error-free.

11. Indemnification

You agree to indemnify, defend, and hold harmless M/s Pt. Rulia Ram & Sons, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses, including legal fees, arising from your use of the Website, violation of these Terms, or infringement of any rights of a third party.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Dharamshala, Himachal Pradesh, India.

14. Amendments to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are made constitutes your acceptance of the updated Terms.

15. Contact Us

If you have questions or concerns regarding these Terms or any issues concerning your use of our Website, please contact us at:

Rulia Ram & Sons
Bartan Farosh Khada Danda Potala Marg, Road, Harish Chander Marg
Dharamshala, Himachal Pradesh 176215
Email: Support@Ruliarams.in