WHO WE ARE ?

RULIA RAM & SONS

Rulia Ram and Sons, established in 1960 by the late Shri Rulia Ram, is a multi-faceted business specializing in utensils, hardware, dog and horse items, building materials, agriculture tools, and pipe fittings materials. With a legacy spanning over six decades, we pride ourselves on delivering top-quality products across a diverse range of categories.

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When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security

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If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at ruliarams.in, unless otherwise defined in this Privacy Policy.

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Privacy Policy
Effective Date: November 1, 2024
Company Name: M/s Pt. Rulia Ram & Sons
Website: Ruliarams.in
Contact Email: Support@Ruliarams.in
Company Address: Bartan Farosh Khada Danda Potala Marg, Road, Harish Chander Marg, Dharamshala, Himachal Pradesh 176215

Your privacy is important to us. This Privacy Policy explains how M/s Pt. Rulia Ram & Sons (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit our website, Ruliarams.in.

1. Information We Collect

We collect personal data for specific purposes to provide and improve our services, fulfill your orders, and comply with legal obligations.

  • Personal Identification Information: When you register on our website, place an order, or contact us, we may collect personal information, including your name, email address, phone number, billing address, and shipping address.
  • Transactional Data: Information related to your purchases, including items bought, payment details, and billing addresses.
  • Technical Data: Information collected automatically when you visit our website, including your IP address, browser type, operating system, and pages visited. This data helps us optimize your browsing experience and improve website performance.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, administer the website, and gather demographic information. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • Order Processing: To process and fulfill orders, provide customer support, and communicate order updates.
  • Customer Support: To respond to your inquiries and support requests.
  • Marketing and Promotions: To send you promotional content, special offers, or other information, provided we have obtained your consent when required.
  • Improving Our Services: To analyze website usage, improve website performance, and enhance user experience.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests from regulatory or law enforcement authorities.

3. Legal Basis for Processing Personal Data

We process your personal data under the following legal grounds in compliance with the General Data Protection Regulation (GDPR):

  • Consent: When you give us permission, for instance, to send you promotional content.
  • Contractual Necessity: When processing is required to fulfill a contract with you, such as order fulfillment.
  • Legal Obligation: When processing is necessary to comply with applicable laws.
  • Legitimate Interests: For purposes that are reasonably expected to improve our services and operations, without infringing on your fundamental rights.

4. Sharing Your Information

We may share your personal data with third parties in limited situations, as follows:

  • Service Providers: We may share your information with trusted third-party providers who assist us in operating our website, processing payments, and delivering products to you. They are required to maintain the confidentiality of your information and comply with data protection laws.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of our business and users.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, under terms consistent with this Privacy Policy.

5. Data Security

We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our website employs industry-standard encryption, secure data storage, and other security protocols. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes set forth in this Privacy Policy, including for legal, accounting, or reporting requirements. After the necessary retention period, your data will be securely deleted or anonymized.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may request corrections to any inaccurate or incomplete information.
  • Erasure: You may request the deletion of your data when it is no longer needed for the purposes it was collected.
  • Restriction: You have the right to restrict the processing of your data in certain circumstances.
  • Data Portability: You have the right to receive a copy of your data in a commonly used electronic format.
  • Objection: You may object to the processing of your personal data on grounds related to your particular situation.
  • Withdraw Consent: Where we process data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at Support@Ruliarams.in. We will respond within one month of receiving your request, as required by law.

8. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16 without parental consent, we will delete that data promptly.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and significant changes will be communicated directly through our website or via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Rulia Ram & Sons
Bartan Farosh Khada Danda Potala Marg, Road, Harish Chander Marg,
Dharamshala, Himachal Pradesh 176215
Email: Support@Ruliarams.in